How to Navigate Your My CenturyLink Account

Understand How Your Account Is Organized

You’ve created a My CenturyLink account—but what comes next? Find out in this breakdown of what you’ll see when you log in, plus how you can use each section.

At the top of your screen, you’ll see a green ribbon with several navigational options, including “My Bill” and “My Products.” You’ll also see a home icon. This is what you’ll find beneath each section:

My Home

  • Pay bill

My Bill

  • Pay bill
  • View bill details
  • Check payment history
  • Check calls and charges
  • Enroll in or change AutoPay settings
  • Turn paperless billing on or off
  • Update or remove saved payment methods

My Settings

  • Enroll in or change AutoPay settings
  • Turn paperless billing on or off
  • Customize security settings
  • Change My CenturyLink username or password
  • Change email accounts associated with My CenturyLink account
  • Update the names associated with My CenturyLink account
  • Change email and text notifications
  • Change mailing address
  • Add account nicknames

My Products

  • Explore current services
  • Troubleshoot service problem

My Support

  • Search CenturyLink support
  • Find troubleshooting and repair tool
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Need additional assistance? Look no further.

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