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CenturyLink Terms & Conditions



PRICE FOR LIFE HIGH-SPEED INTERNET

Service and offer are not available everywhere. Rate is available to new and existing, qualifying residential customers who reside in qualifying markets where plan is available. Limited Time Offer. CenturyLink provided modem may be required for High Speed Internet; lease ($10/mo. fee) or a one-time purchase (up to $150) option available (S&H applies for overnight delivery, if requested). Self installation, if available at customer’s location, may be selected at no charge. A professional technician installation fee of $125 will apply, if selected by customer or is required due to network technology at customer location. Credit approval and deposit may be required. Month to month service may be cancelled at any time. Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com/terms. See centurylink.com/help for taxes. Customers must accept HSI Subscriber Agreement prior to using service. Listed internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information.

CenturyLink @Ease Packages: Residential CenturyLink High Speed Internet services ("HSI") include Anti-Virus protection and a PC Health check-up except customers subscribing to CenturyLink Internet basic service (without features) or other ISPs are not eligible for Antivirus Online. For additional protection, HSI customers can subscribe to a CenturyLink @Ease Package; a monthly recurring fee will apply. Go to www.centurylink.com/easenow for complete Package descriptions. Additional restrictions will apply. Certain services within the CenturyLink @Ease packages are provided by third parties, not CenturyLink, and customers must agree to those third parties' terms and conditions for such services.

Norton AntiVirus Online - Provides coverage for the specified number of devices during the subscription period with Century Link, which begins upon activation. Your subscription includes protection updates and features that may be added, modified or removed, subject to the Norton License Agreement on Symantec.com. Customers subscribing to CenturyLink Internet basic service (without features) or other ISPs are not eligible for Norton AntiVirus Online. Copyright ©2018 Symantec Corp.  All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton, Norton by Symantec, LifeLock, and the LockMan Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.



PRICE FOR LIFE DOUBLE PLAY (HIGH-SPEED INTERNET + PHONE)

*Voice fees and surcharges include those that are federal, state, and local government permitted and mandated, such as 911, USF, Facilities Relocation Cost Recovery Fee, etc., in addition to taxes that apply and appear on your monthly bill. For information about taxes, fees and surcharges, visit www.centurylink.com/feesandtaxes; rates subject to change.

Service and offer are not available everywhere. Limited time offer. Rate is available to new and existing, qualifying residential customers who reside in qualifying markets where plan is available. CenturyLink provided modem may be required for High Speed Internet; lease ($10/mo. fee) or a one-time purchase ($150) option available (S&H applies for overnight delivery, if requested).Credit approval and deposit may be required. Month to month service may be cancelled at any time. Plan cannot be combined with other promotions. Customer must remain in good standing and offer terminates if customer changes their account in any manner, including change of address (even if plan is available), change to service, and service suspension (Vacation Program) or disconnection. Additional restrictions may apply.

CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com. Customers must accept HSI Subscriber Agreement prior to using service. Listed internet speeds vary due to conditions outside of network control, including customer location, equipment, and access through a wireless connection, and are not guaranteed. See centurylink.com/InternetPolicy for additional network performance information. Installation: Type of installation dependent on network technology at customer location. All installations available at no charge. Self install includes all equipment and instructions shipped; Tech Lite includes modem and wire placement to one jack; and, Tech (required for bonded and fiber) includes up to 5 computers with wire replacement to one jack. Home Phone with Unlimited Nationwide Calling: Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.



UNLIMITED NATIONWIDE CALLING

Service is not available everywhere. Activation fee applies. Home Phone with Unlimited Nationwide Calling – Service applies to 1 residential phone line with direct-dial, local and nationwide long distance voice calling from home phone, including Alaska, Puerto Rico, Guam, and U.S. Virgin Islands; excludes commercial use, call center, data and facsimile services (each may be billed at $0.10/minute), conference lines, directory and operator assistance, chat lines, pay-per-call, calling card use, or multi-housing units. Usage will be monitored for compliance and service may be suspended/terminated for noncompliance. If usage consistently exceeds 5,000 minutes/mo., customer may be moved to another plan. International calling billed separately.



VISA REWARD CARD OFFERS

$500 in Reward Cards: Limited time offer. Offer may not be available in all areas and may require credit approval.To be eligible for $500 in Reward Cards (Triple Play Services), customer must: 1) be a new, residential CenturyLink subscriber, 2) sign up for a qualifying, residential CenturyLink Internet service (768K or higher) and Home Phone plan (Unlimited Calling), and 3) sign up for a new, qualifying DIRECTV package through CenturyLink.Customer will not qualify for the offer if they don’t meet all three requirements previously outlined.Offer is not available on Internet Basic plans or to customers with other ISPs. Customer must complete two fulfillment processes to receive the full $500 Reward Card offer. See details below for fulfillment instructions.

CenturyLink $400 Reward Card: Customer must activate services within 30 days of the order. Customer will receive a postcard within 3-4 weeks of activating services and will be required to complete online redemption form within 60 days after ordering services. Card will be sent 4-6 weeks after all eligibility, redemption and retention requirements have been met. Account must be current and in good credit standing. One card per account per 12 months. Offer cannot be combined with other CenturyLink High-Speed Internet reward/award/promotion cards/codes unless otherwise allowed. CenturyLink may change the form of payment, vendor, etc., at their discretion when fulfilling the promotional offer. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months, funds do not expire and may be available after the card expiration date, monthly card account management and post-expiration card re-issuance fees may apply. Card terms and conditions apply.

^$200 in Reward Cards: Limited time offer. Offer may not be available in all areas and may require credit approval. To be eligible for $200 in Reward Cards (Double Play Services), customer must: 1) new or existing, residential CenturyLink subscriber who signs up for a new, qualifying, residential CenturyLink Internet service (768K or higher) and 2) signs up for a new, qualifying DIRECTV package through CenturyLink. Customer will not qualify for the offer if they don’t meet all requirements previously outlined. Offer is not available on Internet Basic plans or to customers with other ISPs. Customer must complete two fulfillment processes to receive the full $200 Reward Card offer. See details below for fulfillment instructions.

^$200 CenturyLink Visa® Prepaid Card (Reward Card): Limited Time Offer only. Offer may not be available in all areas and may require credit approval. Available to new or existing, qualifying, residential CenturyLink customers who signs up for a new qualifying, residential Internet (speed 768K or higher) and Home Phone (Unlimited or Essential) plan. Offer is not available on Internet Basic plans or to customers with other ISPs. Customer must activate services within 30 days of order. Customer will receive a postcard within 3-4 weeks of activating services and will be required to complete online redemption form within 60 days after ordering services. Card will be sent 4-6 weeks after all eligibility, redemption and retention requirements have been met. Account must be current and in good credit standing. One card per account per 12 months. Offer cannot be combined with other CenturyLink High-Speed Internet reward/award/promotion cards/codes unless otherwise allowed. CenturyLink may change the form of payment, vendor, etc., at their discretion when fulfilling the promotional offer. Card is issued by MetaBank®, Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months, funds do not expire and may be available after the card expiration date, monthly card account management and post-expiration card re-issuance fees may apply. Card terms and conditions apply.

DIRECTV $100 Reward Card: Requires purchase of qualifying TV Package (min. $35/mo. price after discount that starts within 2 bills and may require AutoPay) through fulfillment. Select locations. For new residential customers in the U.S. (excludes Puerto Rico and U.S.V.I). Residents of select multi-dwelling units are not eligible for this offer. Reward Card: Will be sent letter with redemption requirements. Redemption required within 75 days from reward notification mail date. Reward Card delivered within 3-4 weeks after redemption to customers who maintain qualifying service from installation date and through reward fulfillment. Card expires at month-end, 6 months after issuance. No cash access. For cardholder agreement, go to rewardcenter.att.com/myreward/agreementFSV.pdf AT&T Reward Card issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. May not be combined with other promotional offers on same services. Ends 06/30/2018.



DIRECTV®

Offers expire 5/31/18

DIRECTV BASE PACKAGE OFFERS: Ends 5/31/18. 24-mo. Bundle Discount: Price includes a $5/mo credit for 24 months with XTRA Package or above when bundled with qualifying CenturyLink service(s) and combined billing. Both svcs must remain active & in good standing to continue receiving bundle discount. After 24 mos. or loss of eligibility, then-prevailing rate for base pkg. applies unless canceled or changed by customer prior to end of the promotional period. Equipment Fees: Advanced Receiver fee ($15/mo.) req’d for HD DVRs. TiVo service fee ($5/mo.) req’d for TiVo HD DVR from DIRECTV. There is a fee of $7/mo. for each receiver and/or Genie Mini/DIRECTV Ready TV/Device on your account. Exclusions: Price does not include taxes, $35 activation fee, Regional Sports Fee of up to $7.49/mo. (which is extra & applies in select markets to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons, and certain other add’l fees & chrgs. Some offers may not be available through all channels and in select areas.

DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Visit directv.com/legal or call for details.

2018 NFL SUNDAY TICKET OFFER: Package consists of all live out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. However, games broadcast by your local FOX or CBS affiliate, and select International games, will not be available in NFL SUNDAY TICKET. Games available via remote viewing based on device location. Other conditions apply. 2018 NFL SUNDAY TICKET regular full-season retail price is $293.94. 2018 NFL SUNDAY TICKET MAX regular full-season retail price is $395.94. Customers activating CHOICE Package or above or MÁS ULTRA Package or above will be eligible to receive the 2018 season of NFL SUNDAY TICKET at no additional cost and will receive a free upgrade to NFL SUNDAY TICKET MAX for the 2018 season. NFL SUNDAY TICKET subscription will renew automatically in 2019 and each season thereafter at the then prevailing rate (currently $293.94/season) unless you call to change or cancel by the date specified in your renewal notice. Up until the 2019 season starts, you can cancel anytime and receive any applicable refund. To renew NFL SUNDAY TICKET MAX, customer must call to upgrade after the 2018 season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fee cannot be refunded. Only one game may be accessed remotely at any given time. Compatible device/operating system required for online/mobile access. Additional data charges may apply. Visit directv.com/nfl for a list of compatible devices/system requirements. Short Cuts are available from midnight Sunday ET through midnight Wednesday ET via the NFL SUNDAY TICKET App. For full Mix Channel and interactive functionality, HD equipment model H/HR 21 or later is required.

GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Req’s SELECT Pkg or above; ÓPTIMO MÁS Pkg or above; or any int’l service bundle w/PREFERRED CHOICE Pkg. $99 fee applies for Wireless Genie Mini (model C41W) upgrade.  Whole-Home HD DVR functionality req’s an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.

INSTALLATION: Standard professional installation included in up to four rooms only. Custom installation extra. Applicable use tac adjustment may apply on the retail value of installation.

DIRECTV APP: Live streaming and Video on Demand channels may vary by TV package, viewing location and device. Additional charges may apply for new releases. Out-of-home viewing requires high-speed internet connection. Additional features/channels may be available for in-home live-streaming when connected to an HD DVR with high-speed data connection. All functions and programming subject to change at any time. Visit directv.com/streamdirectv for a list of compatible devices (sold separately) and details.

LOCALS: Eligibility for local channels based on service address. Not all networks available in all markets.

HD: HD television required. Number of HD channels based on TV Plan.

CENTURYLINK OFFER: Services and bundle discount offer may not be available everywhere. Residential customers only. Qualifying services required and contract may apply. Additional restrictions apply. Contact CenturyLink for details. The name CenturyLink and the pathways logo are trademarks of CenturyLink.

Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.

Copyright/Trademark Notices: NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.

©2018 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

©2018 USBundles. All Rights Reserved. The name CenturyLink and the pathways logo are trademarks of CenturyLink.