CenturyLink Modems & Routers
Overwhelmed by the seemingly endless amount of modems and routers on the market? Don’t worry—we’ve compiled a list of CenturyLink-compatible modems and routers to help you find the right equipment for your internet plan.
Overwhelmed by the seemingly endless amount of modems and routers on the market? Don’t worry—we’ve compiled a list of CenturyLink-compatible modems and routers to help you find the right equipment for your internet plan.
Modems compatible with CenturyLink include brands like 2Wire, Actiontec, Cisco, XyZEL, and Westell. Each has one or more CenturyLink-compatible models with multiple ports. Some modems can accommodate speeds up to 100 Mbps while others are built to channel up to 1 Gig Internet, so the best CenturyLink modem for you depends on which internet speed plan you have.
Why do you need a modem to begin with? Modems modulate the internet signal between the wider net and your home’s network, so without one, you can’t connect to the internet. Finding the right fiber or DSL modem for your internet speed and plan will maximize your internet experience and help keep your internet connection strong and steady.
Make | ADSL | ADSL2+ | VDSL2 | GPON | PORTS |
---|---|---|---|---|---|
Actiontec PK5000 | 7 Mbps | 20 Mbps | N/A | N/A | 100 Mbps Eth (4) |
Actiontec PK5001A | 7 Mbps | 20 Mbps | N/A | N/A | 100 Mbps Eth (4) |
Actiontec Q1000 | 7 Mbps | 20 Mbps | 40 Mbps | N/A | Gig Eth (4), 1 USB |
Actiontec C1000A-D | 7 Mbps | 20 Mbps | 80 Mbps | N/A | Gig Eth (4), 1 USB |
Actiontec C2000A | N/A | N/A | 80 Mbps | 800 Mbps | Gig Eth (4), 1 USB |
Actiontec C2000A-D | N/A | N/A | 80 Mbps | 1 Gb | Gig Eth (4), 1 USB |
Actiontec C1000A | 7 Mbps | 20 Mbps | 80 Mbps | N/A | Gig Eth (4), 1 USB |
Actiontec Q2000 | N/A | N/A | N/A | N/A | |
Adtran C424G | N/A | N/A | N/A | 1 Gb | Gig Eth (4), 1 USB |
Calix C844g | N/A | N/A | N/A | 1 Gb | Gig Eth (4), 1 USB |
Cisco 2200DDR | N/A | 10 Mbps | N/A | 40 Mbps | 100 Mbps Eth (4), 1 USB |
D-Link 850L | N/A | N/A | N/A | N/A | Gig Eth (4), 1 USB |
Technicolor C1100T | 7 Mbps | 20 Mbps | 80 Mbps | 1 Gb | Gig Eth (4) |
Technicolor C2000T | 7 Mbps | 20 Mbps | 80 Mbps | 1 Gb | Gig Eth (4) |
Technicolor C2100T | 7 Mbps | 20 Mbps | 80 Mbps | 1 Gb | Gig Eth (4) |
Westell 7500 | 6 Mbps | 10 Mbps | N/A | N/A | Eth (4) |
ZyXEL PK5000Z | 7 Mbps | 20 Mbps | N/A | N/A | 100 Mbps Eth (4) |
ZyXEL 3000 | NGB-419N | N/A | N/A | 40 Mbps | Eth (4) |
ZyXEL Q1000Z | 7 Mbps | 20 Mbps | 40 Mbps | N/A | 100 Mbps Eth (4) |
ZyXEL P-870N | N/A | N/A | 50 Mbps | N/A | Eth (4) |
ZyXEL PK5001Z | 7 Mbps | 20 Mbps | N/A | N/A | 100 Mbps Eth (4) |
ZyXEL C3000Z | 7 Mbps | 20 Mbps | 100 Mbps | 1 Gb | Gig Eth (4) |
ZyXEL FR1000Z | N/A | N/A | N/A | 500 Mbps | Gig Eth (4) |
ZyXEL C1000Z | 7 Mbps | 20 Mbps | 80 Mbps | N/A | 1000 Mbps Eth (4) |
ZyXEL C2100Z | 7 Mbps | 20 Mbps | 80 Mbps | 1 Gb | Gig Eth (4) |
ZyXEL C1100Z | 7 Mbps | 20 Mbps | 80 Mbps | 1 Gb | Gig Eth (4) |
Actiontec C2300A | TBD | TBD | 100 Mbps | 1 Gb | Gib Eth (4), 1 USB |
In the past, you had to connect your computer to the modem via an ethernet cord to access the internet. Now, devices called routers connect to the modem and broadcast a Wi-Fi signal throughout your home so you can get online anywhere, anytime. And when you sign up for CenturyLink, you can purchase or lease a CenturyLink-approved router that sends out a strong, fast in-home Wi-Fi signal so you can make the most of your high-speed internet plan.
Most of today’s brands consolidate their routers and modems into a single device. Your CenturyLink rental could include a separate modem and router, or it could include a single device that connects to the internet and broadcasts a wireless network simultaneously.
Your modem’s setup may differ depending on its age, make, and model, so always read your device’s instruction manual thoroughly when setting up your modem or modem/router combination. If you have a newer DSL modem/router combo that you ordered directly from CenturyLink, your CenturyLink modem setup will likely correspond to the following instructions:
Once you’ve connected your computer to the modem and activated the internet, you can connect additional web-enabled devices. Each device follows a slightly different set of instructions, so check your device’s instruction manual to get more specific advice on connecting to the internet. In general, you can connect additional devices by following these steps:
If you’re not sure how to set up your modem and router or you’ve encountered a problem along the way (for instance, your modem’s lights keep flashing or the wireless won’t work), don’t give up! You’re not on your own—you have the entire CenturyLink customer service team on your side.
To get 24/7 CenturyLink customer support, call the following numbers:
For general customer service, call 1-800-244-1111 during regular business hours, 8:00 am to 6:00 pm Monday through Friday.
Visit our customer service page for more phone numbers, contact options for technical support, answers to frequently asked questions, and resources.
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