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Trouble Activating Norton Security Software

Having a hard time activating your new Norton Antivirus Software? See if one of these situations is causing the problem:

  • You already have a security system on your computer. You may need to uninstall your old program before you can install the new Norton program.
  • You weren’t connected to the internet while you installed the program, or your internet connection was interrupted partway through the process. Check your internet connection or connect to the modem directly using an Ethernet cord, and try again.
  • Your computer is already infected with a virus or malware, and you need to deal with the problem before you can install Norton.

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