Why Is My First Bill Larger Than Expected?

Is your first bill higher than anticipated? Don’t worry—your future payments should be the standard amount you expected. However, your first bill may include some additional one-time charges and fees, like the following:

  • The cost of equipment you purchased from CenturyLink.
  • The cost of setting up or installing your purchased or rented equipment.
  • The cost of connecting your home to new services.
  • The cost of activating new services.

Bear in mind that additional one-time charges will vary based on which services you signed up for. Charges can also change based on when you signed up during a given billing cycle. Your first bill may include partial-month service charges.

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